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What is the correct way to patch the PI secondary appliance?


I have installed two appliances, the primary and the secondary and went to patch them both

before making the HA configuration.

The primary I could install the PI_1_3_0_20-Update.4-16.tar.gz patch without problem:

show version

Cisco Application Deployment Engine OS Release: 2.0

ADE-OS Build Version:

ADE-OS System Architecture: x86_64

Copyright (c) 2005-2010 by Cisco Systems, Inc.

All rights reserved.

Version information of installed applications


Cisco Prime Network Control System


Version :

Patch: Cisco Prime Network Control System Version: Update.4.16

On the secondary after the setup was made and reboot I see this status:

ncs status

Health Monitor Server is running.

Reporting Server is Stopped

Ftp Server is Stopped

Database server is stopped

Tftp Server is Stopped

Matlab Server is Stopped

NMS Server is stopped.

SAM Daemon is not running ...

DA Daemon is not running ...

Syslog Daemon is not running ...

If I try to start ncs on the secondary I get:

ncs start

Starting Network Control System...

Unable to verify hardware.

This may take a few minutes...

Health Monitor is already running.

Failure during Network Control System startup.  Check launchout.log for details.


The launchout.log is below:

Starting Health Monitor as a secondary

Checking for Port 8082 availability... OK

truststore used is /opt/CSCOlumos/conf/truststore

truststore used is /opt/CSCOlumos/conf/truststore

Starting Health Montior Web Server...

Health Monitor Web Server Started.

Starting Health Monitor Server...

Health Monitor Server Started.

On the sh logging system I see the gz file being unbundling is the last log about the ptach install.

On the primary the patch installed in 10 minutes.

Is there any special procedure to make this patch installed?

Thanks for any help

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