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Community Member

Where is the license file?

Hi,

I'm upgrading 3.0.1 to 3.2 version. In the process of upgrade, the setup program asked me for license file. I was thinking it will automatically found old one. I found several license files in my system:

Under \CSCOpx\etc\licenses there are 5 .lic files. Do I need select them all to upgrade?

Thanks.

Lou

5 REPLIES
Cisco Employee

Re: Where is the license file?

If you are upgrading, it should not prompt you for a license file.  If it is, you either have an eval license for 3.0.1, or there is something wrong with your installation.

Community Member

Re: Where is the license file?

Thanks Joe for quick response. I guess somebody just used 3.0.1 eval to install before. I searched the system and found there is one directory: Ciscoworks 3.0\eval and there are cm.lic, dfm.lic, ipm.lic, rme.lic. When I open these files, I see there is "Evalution" word in every file. Also I find there is another lic file in the current program files directory called "LMS20090903071445912.lic". 20090903 is the last time when they installed the Ciscoworks. Should I use this LMS20090903071445912.lic file? There is no evaluation word in this file and this file includes all components licenses we bought.

Thanks.

Lou

Community Member

Re: Where is the license file?

I just realized that license file is for Health and Utilization Monitor. If I have 3.0.1 before, can I get license for this add-on? or I need buy this add-on?

Thanks.

Cisco Employee

Re: Where is the license file?

You need to buy HUM.  LMS 3.2 comes with a 90-day eval of HUM 1.2, but the purchased license is not covered in the base cost of LMS.

Hall of Fame Super Silver

Re: Where is the license file?

Cisco was recently running a promotion for HUM that slashed the price to a level that made it cost more in adminstrative processng than the license cost. Check with your account manager or reseller as to whether this is still being offered and if you may be eligible.

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