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IDS 4215: application AnalysisEngine goes down

tcherkon
Level 1
Level 1

Hello!

My IDS4215 from time to time shows the following error:

errorMessage: name=errSystemError AppManager::ApplicationEntry::updateProcessStatus - Application "AnalysisEngine "terminated prematurely

After that sensing interface goes down and stops working. CCO doesn't contain any information about this error.

Any suggestions how to troubleshoot it?

Thanks in advance!

P.S. Cisco Intrusion Prevention System, Version 5.1(1)S205.0

1 Accepted Solution

Accepted Solutions

mhellman
Level 7
Level 7

I was told by Cisco to rebuild my sensors as 5.0.

View solution in original post

2 Replies 2

mhellman
Level 7
Level 7

I was told by Cisco to rebuild my sensors as 5.0.

ssnapp
Level 1
Level 1

Your best course of action here is to open a TAC case with Cisco support and get them a "show tech" from your sensor. There is information in the output that can help us track down the root cause of the failure.

Steve

Review Cisco Networking products for a $25 gift card