cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1019
Views
0
Helpful
1
Replies

recover SEC License after flashing ASA5505

Saeed Halaby
Level 1
Level 1

Hi,

a client of ours bought an ASA5505-BUN-SEC-K9, and it was working fine, for some reason (beyond me) they flashed the memory and configuration in an attempt to fix smoe problems they were facing. Now they are faced with the dilema that the SEC license is no longer visible and usuable, so how can they recover this license knowing that they have bought the bbundle mentioned above?

thank you for your help,

br,

Saeed Halaby

1 Reply 1

varrao
Level 10
Level 10

Hi Saeed,

The client must have got an activation key from Cisco, please re-enter the key with the command "activation-key

If they cannot find it then, kindly contact licensing@cisco.com with the serial number of the device, and they should be able to regenerate the license for you.

Thanks,
Varun Rao
Security Team,
Cisco TAC

Thanks,
Varun Rao
Review Cisco Networking products for a $25 gift card