After going to the link in my previous post, click "Login to SCC". After you enter you username and password to login, you will see Quick Search at the top of the page. Next to Quick Search, pull down the drop down menu and choose Serial Number.
Article ID:5739 Install a Key Expansion Module on the Cisco IP Phone
8800 Series Multiplatform Phones Objective The Cisco IP Phone 8800 Key
Expansion Module (KEM) expands the capabilities of your IP Phone,
providing it with additional physical keys that c...
Article ID:5740 Configure Provisioning Parameters on the Cisco IP Phone
7800 and 8800 Series Multiplatform Phones Objective Provisioning
parameters on the Cisco IP Phone 7800 and 8800 Series Multiplatform
Phones control the resync actions, with the except...