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Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Fake Products

hello how i can determine my serial no is fake or not . is there any tools in cisco web site for this job?

4 REPLIES

Re: Fake Products

If you have a login, you can access SCC (link below) and use the Serial Number Quick Search option.

http://www.cisco.com/public/scc/

Hope this helps. If so, please rate the post.

Brandon

New Member

Re: Fake Products

thank you for your answer, i went to that link but i could not find where to go. please help me again

Re: Fake Products

After going to the link in my previous post, click "Login to SCC". After you enter you username and password to login, you will see Quick Search at the top of the page. Next to Quick Search, pull down the drop down menu and choose Serial Number.

Brandon

New Member

Re: Fake Products

it didn't accept my username& password, the messege is:

Register for SCC

Welcome to the SCC Self-Registration tool.

"Your Cisco.com profile does not include valid Contract Information. Requests for contract registration cannot be processed at this time.

Please navigate to www.cisco.com. log in to your account, access your profile, and edit your Contract Information.

You may also submit a support request if you require additional assistance."

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