05-16-2014 08:15 AM
When I try to "Launch Cisco Service Contract Center", I get the following error:
HTTP Error Code: 404 |
Error Message:
JSPG0036E: Failed to find resource /WEB-INF/jsp/Error.jsp |
Root Cause:
java.io.FileNotFoundException: JSPG0036E: Failed to find resource /WEB-INF/jsp/Error.jsp at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionProcessor.findWrapper(AbstractJSPExtensionProcessor.java:329) at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionProcessor.handleRequest(AbstractJSPExtensionProcessor.java:291) at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequestDispatcher.java:321) at com.cisco.crosstrack.filter.LoginFilter.doFilter(Unknown Source) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130) at com.cisco.tools.filter.AccessLogFilter.doFilter(AccessLogFilter.java:114) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130) at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:848) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:691) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588) at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:526) at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:764) at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:133) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:450) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:508) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:296) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:270) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1551) |
It looks like a Java error. I'm running Java 7 Update 40. Any ideas?
11-19-2014 07:00 AM
Did you ever get a reply or fix for this?
11-19-2014 07:15 AM
I had to open a case with TAC, I believe. I don't recall what the fix was though, sorry (and I can't seem to find it in the case manager). It is working for me now.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide