Is there a way to consolidate duplicate devices? Our Catalyst 3560 shows up twice on the topology and 4 times under the product warranties section when I run a report. I have checked and all instances show that it has the same serial number. Would there be a way for the OnPlus to remove duplicates via the serial numbers?
I have seen a few different instances where this could possibly occur. I've come across some instances in which the same device was discovered and displayed twice with different MAC/IP correlations. In some cases a new IP was obtained, but you should have likely seen one device as missing if this is the case.
If you don't mind, I'll reach out to you offline to gather some additional information. We can help you take a look at what might be going on in your system then.
I just wanted to let you know that we were able to pull some logs from the site in question. We're going through the logs to see if we can identify why the duplicate discovery of the devices, and we'll let you know as soon as we get some results.
After digesting some of the logs our guys were able to narrow down why the duplicate devices might be appearing. OnPlus uses various sources to build out the topology and it does like to use CDP quite a bit. Given our use of CDP, we sometimes encounter situations where the CDP records does not reflect directly connected IP addressing. In these cases, the discovery process may see two CDP entries from the same device and consider them to be two independent devices. We are looking at ways to help improve our discovery process to keep these type of duplication scenarios from happening. As you mentioned, checking based on the SN or some type of ID could be a reasonable way to cross check entries. I definitely will keep you and the support community updated on our future enhancements as they are released!
For the WLC2100, have you given the generic SNMP switch driver a shot? We're able to grab the standard MIBs, so if the WLC210x is discovered, then we might be able to pull some data from it with the generic switch driver. You can find the driver under the furthest right hand tab under the credentials section of the device page. Check below for an example of the driver section:
I'll also try out a 210x on my test setups to see what data I can pull off of it. The wireless clients will likely show up connected to your WLC instead of your APs, unless you are running local switch or some type of HREAP scenario. I'll try to verify this scenario over the next few days.
As for the AP1242, I will definitely make note of it when looking at the next platforms to add to the list of OnPlus supported devices. As for now, you should see have seen them discovered with some minimal information as they do run CDP as well.
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