I added an OnPlus appliance to a new client yesterday and when I checked in on it today, it wasn't showing an IP address for the client's Internet connection. If I am in the OnPlus portal I cannot open a browser to any devices, I get a tunneling error. The portal does show the devices inside the network, so it appears to be functional.
This client has a Cisco 1811 on the perimeter of their network. Is there some port that needs to be available for the OnPlus to function? I haven't had this problem with other clients before but this one seems to have more perimeter security.
(note there is no WAN IP for the last client in the picture)
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