I have requested the following numerous times and have been told it's in the works but that has been for a long time now. I am a very heavy user of the OnPlus devices. I have also been one of its biggest proponents. However, I am starting to slowly lose my mind because I CONSTANTLY receive OnPlus Connection Status warnings read out to me in my email. Unfortunately I have to hear my emails come in all the time because of the nature of my work. Seeing as I'm the primary account holder of our OnPlus devices I receive ALL of the connection status warnings of ALL of our sites. Since the majority of our sites are in South Florida and South Florida is known for internet connectivity issues and power fluctuations I am bombarded by connection status messages all of the time to the point my wife will probably divorce me soon. I cannot continue like this. Either there is a way to adjust the sensitivity of the warnings, such as throttling the amount of downtime required before sending out a message, or I will be forced to stop using OnPlus for good. Right now there is NO WAY to do this and on top of that the default is to send you ALL of the messages from ALL sites automatically and there is no way to pick and choose which ones you want the "Connection Status" messages unless you suspend an account. Unfortunately I have 3 sites that constantly go down due to their poor ISP and I've had to suspend them because otherwise I receive multiple messages from each within an hour.
I have been told this was actually a feature in the first instance of OnPlus but it was too advanced for people to use. Please bring it back because I love the product and would love to continue using it. Thank you.
My apologies for all the frustration you are experiencing regarding the site down notifications. Since we first discussed your concern, I've been pushing to implement this. We've had some discussions on how best to implement this and how we can have it added into a development lifecycle, as it is an intensive update.
Again, I completely understand how frustrating it must be on your end to be pummeled with these notifications on a daily basis and having to verify each individually.
This post has sparked additional discussions and I will get back to you with a resolution plan as soon as I have more information. We are working to resolve your concerns as quickly as we can.
Thank you very much. I hope you all understand that my message was in no way meant to be a threat or an insult. I have the utmost respect for this product. Unfortunately if it continues this way it will just be impossible for me to continue using it. Thanks again and I sincerely hope there is some kind of resolution soon.
It depends on the site. I've attached a photo of a typical day. These are the OnPlus emails that came in between 8:00am and 10:00am of the same day. Mind you, this is only two sites (well there's a third that shows up as well).
QuestionsAccount Set UpHow can I add other users to my Cisco OnPlus
account? Record Creation No questions have been added yet.Activation and
InstallationWill I need one Cisco ON100 Network Agent for each customer
site? What are the differences between the...
Dear OnPlus users,OnPlus Team is very excited to announce the
availability of OnPlus Mobile App, which will give you the ability to
access your customer accounts from wherever you are. Here are just some
of the features that are available with the OnPlus ...
One of the most useful features offered by the OnPlus service is its
ability to discover various devices on the network and display them in a
logical topology diagram. The range and success of the device discovery
process is affected by a few different fa...