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Policy/credits when buying new ONPlus devices?

Hi all,

Again, I'm a bit late to the party here, however had a quick question regarding how the costing/etc. for OnPlus devices are being handled lately.

If I missed a post or FAQ about this, please accept my apologies in advance.

So - I see that there are still a few OnPlus devices available for purchase out there in various places (e.g. via distribution).  My questions are:

a) If we purchase them, is there some sort of discount or rebate, given that the original cost included (I believe) 2-3 years of managed services in the subsciption, and the product of course will EOL about a year from now

b) If yes, how do we obtain or redeem those credits or adjustments?

Thanks in advance for helping me understand.

-- Dave Bainum (dbainum@ritetech.net)

3 REPLIES

Policy/credits when buying new ONPlus devices?

Dave,

Here is the link to the FAQ which includes details on getting a credit for the lost time.

https://supportforums.cisco.com/docs/DOC-32403

Shawn Eftink
CCNA/CCDA

Please rate all helpful posts and mark correct answers to assist others searching for solutions in the community.

Shawn Eftink CCNA/CCDA Please rate all helpful posts and mark correct answers to assist others searching for solutions in the community.
New Member

Policy/credits when buying new ONPlus devices?

Thanks.  Okay, so summary is that we can apply for a pro-rated refund from Cisco, starting the day after the EOL date next year - but not before - sound right?

Regards,

-- Dave B.

Re: Policy/credits when buying new ONPlus devices?

That is correct.

Sent from Cisco Technical Support iPhone App

Shawn Eftink CCNA/CCDA Please rate all helpful posts and mark correct answers to assist others searching for solutions in the community.
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