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New Member

Time stamp issues

The alerts being sent out from my various OnPlus appliances seem to have times that are off by one hour.  I have all the clients (and the default) set to Americas/Toronto but when I get an alert e-mail it is showing a UTC offset of -6:00 (DST?) instead of -5:00 (which would be the correct EST this time of the year).  For example, an alert is generated at 15:00 hours but says 14:00 hours in the alert message (it actually says 14:00 -06:00 where it should be 15:00 -05:00).

Is this a bug or did I miss a daylight savings time setting somewhere?

Thanks.

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Cisco Employee

Time stamp issues

Hi Chris,

This looks like a known bug:

CSCtr36031 - Notification email shows CDT instead of agent timezone

I believe this one is being addressed currently for the next release, which should make it to the production service on or about March 3rd.

-mike

2 REPLIES
Cisco Employee

Time stamp issues

Hi Chris,

This looks like a known bug:

CSCtr36031 - Notification email shows CDT instead of agent timezone

I believe this one is being addressed currently for the next release, which should make it to the production service on or about March 3rd.

-mike

New Member

Time stamp issues

Thanks for the reply.  I'll stop scratching my head now! 

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