I am also facing the same issue. when traying to access any contrat details it's showing me as "No records retieved for display. This item was not found is in an inactive status,or has access issues.Please modify & resubmit your search"
I have quite a few contracts associated to my profile and can no longer access Contract Centre to check the details I need to get some renewals done. I get exactly same error page as you,
"Having Trouble Logging In ?".
It appears Cisco has broken something with our access, probably during a release upgrade. I emailed firstname.lastname@example.org (the usual place I used to get support) but they replied that I must use the forum. Beats me why they just couldn't check my access! So I come to this forum where there are no answers or replies from Cisco staff. Like many dumbed down support structures it looks like they are relying on us end users to sort it out between ourselves. I also opened a case but no response yet. There is another post with same error and no replies.
It seems like there are a couple different issues here from my experience.
When you get the Having Trouble Logging in page, this was probably a reset of your access that caused something in your profile to change incorrectly. My advice would be to use this link (http://www.cisco.com/cisco/psn/web/workspace) to open a case with the correct support team. Not sure why they are advising you to use the forums when it doesnt even look like they are monitoring the forums.
As far as the other error goes:
"No records retieved for display. This item was not found is in an inactive status,or has access issues.Please modify & resubmit your search" This is most likely due to the fact that the contract and the products on the contract are no longer in an active status. This could be because another partner has taken over the devices or simply because they are in an OVERDUE or EXPIRED status. Easy way to check on the coverage of this item, would just be to quote it again and see what kind of coverage dates it's pulling. If it's pulling a date in the past it's in an expired status, a date in the future it's probably a takeover.
The following document contains examples of how to deploy and configure
the CSR1000V within Amazon Web Services (AWS) in a DMVPN configuration
as well as details on how to setup VPC Gateway Redundancy.