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New Member

Open CSC case in My Cisco Workspace or other ways to open case

I need assistance on SNTP Smartnet for ASA5512-SSD120-K9 - doesn't like the serial #.

However, it never proceeds past "Create a New Quote, Estimate, Deal or Order".  I've clicked Continue & has not gone further.

What are other options for opening a case?

Update:  Ironically, this isn't working using Firefox 23, but works in IE 8.

1 REPLY
New Member

Open CSC case in My Cisco Workspace or other ways to open case

Hi Joseph,

Good day!

Please be informed that "Create a New Quote, Estimate, Deal or Order" button is working fine under My Cisco Workspace: http://cisco-apps.cisco.com/cisco/psn/web/workspace. Kindly try clearing your cache and cookies on your browser and try it again. You may also want to try contacting our Service Support Team at 1-800-556-1343 for faster assistance in opening a case and for resolution on the said concern.

Thanks and Best Regards,

Jen C.

CCW Support Team

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