Hello,
In order to view the SR and RMA requests for an entire year, you will need to download multiple reports. You can do this in the PMC scorecard page. There are 2 options to complete this:
1. Select the Quarter Month from the drop down and download the SR and RMA reports. You will need to select the quarter month option multiple times to receive 4 quarterly reports for each metric.
2. Select the below option on the bottom of PMC Scorecard
To make multiple selections,Ctrl-Click(Win) or Cmd-Click(mac).
Select Month(s): and Select Metric(s):
The reports will be emailed within 24 hours. You will need to combine all reports in order to have one year of data.
Regards,
Jill
