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New Member

CTM

Dears;

When i tries to connect from CTM client to the CTM server the i receive the following error.

(see the attached)

4 REPLIES
Cisco Employee

Re: CTM

from the CTM FAQ:

Q. I cannot log in to CTM. I just installed Solaris, Oracle, and CTM, but when I launch the client and enter the username, I get the "EID-100: Fatal error: Cannot connect to EMS server. Check configuration and retry." error message. What should I do?

A. There are a variety of causes that can trigger this error message. Use these suggestions to correct this problem:

* Verify that you can ping the CTM server IP address from the CTM client.

* Verify that all of the server processes are running (Oracle, tnslistener, and CTMServer).

* Start the server in debug mode. As the root user, issue this command from a terminal console window on the CTM server: /opt/CiscoTransportManagerServer/bin/CTMServer -d . This command dumps information into the terminal console window and indicates the cause of the problem.

I hope this helps.

Cisco Employee

Re: CTM

by the way, you can find the FAQ here:

http://www.cisco.com/warp/public/127/ctm_faq.html#qa8

New Member

Re: CTM

Hi, i don't understand the debug output:

whats wrong?

New Member

Re: CTM

Thanks Sir;

This problem had been resolved.

it's more than one year.

Thanks.

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