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New Member

error message display when login CTC "Java.lang.NullPointerException"

what will cause the message?Is it the wrong username and password ?

8 REPLIES
Cisco Employee

Re: error message display when login CTC "Java.lang.NullPointerE

Hi. It's not likely that it's a username/password problem. Can you post the full error here? It should look something like:

java.lang.NullPointerException

at cerent.cms.ui.EntityCellRenderer.getFormattedPortNumberFor(EntityCellRenderer.java:459)

at cerent.cms.ui.EntityCellRenderer.getPortString(EntityCellRenderer.java:288)

at cerent.cms.ui.shelf.OCNPortGraphic.getPortDescription(OCNPortGraphic.java:143)

at cerent.cms.ui.shelf.OCNPortGraphic.getTooltipText(OCNPortGraphic.java:158)

at cerent.cms.ui.shelf.OCNCard.getTooltipText(OCNCard.java:80)

at cerent.cms.ui.shelf.CardPanel.getToolTipText(CardPanel.java:136)

at javax.swing.ToolTipManager.mouseEntered(ToolTipManager.java:395)

at java.awt.AWTEventMulticaster.mouseEntered(AWTEventMulticaster.java:235)

at java.awt.Component.processMouseEvent(Component.java:3719)

at java.awt.Component.processEvent(Component.java:3539)

at java.awt.Container.processEvent(Container.java:1159)

at java.awt.Component.dispatchEventImpl(Component.java:2588)

at java.awt.Container.dispatchEventImpl(Container.java:1208)

at java.awt.Component.dispatchEvent(Component.java:2492)

at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:2446)

at java.awt.LightweightDispatcher.trackMouseEnterExit(Container.java:2313)

at java.awt.LightweightDispatcher.processMouseEvent(Container.java:2184)

at java.awt.LightweightDispatcher.dispatchEvent(Container.java:2120)

at java.awt.Container.dispatchEventImpl(Container.java:1195)

at java.awt.Window.dispatchEventImpl(Window.java:921)

at java.awt.Component.dispatchEvent(Component.java:2492)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:334)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:126)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:93)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:88)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:80)

Regards,

-Joe

New Member

Re: error message display when login CTC "Java.lang.NullPointerE

I attached the error message behind my post,Can you see the attachment?

I run the application under JRE1.4.2_04+IE6.0/IE7.0,and the list of files at the path ...\lib\security:

cacerts

java.security

local_policy

US_export_policy

javaws.policy

java.policy

and the content in "java.policy" is :

// Standard extensions get all permissions by default

grant codeBase "file:${java.home}/lib/ext/*" {

permission java.security.AllPermission;

};

// default permissions granted to all domains

grant {

// Allows any thread to stop itself using the java.lang.Thread.stop()

// method that takes no argument.

// Note that this permission is granted by default only to remain

// backwards compatible.

// It is strongly recommended that you either remove this permission

// from this policy file or further restrict it to code sources

// that you specify, because Thread.stop() is potentially unsafe.

// See "http://java.sun.com/notes" for more information.

permission java.lang.RuntimePermission "stopThread";

// allows anyone to listen on un-privileged ports

permission java.net.SocketPermission "localhost:1024-", "listen";

// "standard" properies that can be read by anyone

permission java.util.PropertyPermission "java.version", "read";

permission java.util.PropertyPermission "java.vendor", "read";

permission java.util.PropertyPermission "java.vendor.url", "read";

permission java.util.PropertyPermission "java.class.version", "read";

permission java.util.PropertyPermission "os.name", "read";

permission java.util.PropertyPermission "os.version", "read";

permission java.util.PropertyPermission "os.arch", "read";

permission java.util.PropertyPermission "file.separator", "read";

permission java.util.PropertyPermission "path.separator", "read";

permission java.util.PropertyPermission "line.separator", "read";

permission java.util.PropertyPermission "java.specification.version", "read";

permission java.util.PropertyPermission "java.specification.vendor", "read";

permission java.util.PropertyPermission "java.specification.name", "read";

permission java.util.PropertyPermission "java.vm.specification.version", "read";

permission java.util.PropertyPermission "java.vm.specification.vendor", "read";

permission java.util.PropertyPermission "java.vm.specification.name", "read";

permission java.util.PropertyPermission "java.vm.version", "read";

permission java.util.PropertyPermission "java.vm.vendor", "read";

permission java.util.PropertyPermission "java.vm.name", "read";

};

grant codeBase "http://*/fs/LAUNCHER.jar"

{permission java.security.AllPermission;};

"javaws.policy":

// @(#)javaws.policy 1.7 00/09/18

grant codeBase "file:${jnlpx.home}/javaws.jar" {

permission java.security.AllPermission;

};

Cisco Employee

Re: error message display when login CTC "Java.lang.NullPointerE

Hi.

Yes, I'm able to see the attachment, thanks.

Every time I've seen this error, it has been a jre compatibility issue with the version of CTC that is running. Can you please tell me what version of CTC you are running, and on what platform (Win2k, WinXP, etc.)?

Thanks,

-Joe

New Member

Re: error message display when login CTC "Java.lang.NullPointerE

Sorry I don't known the version of CTC,I run the JRE on winXP,and I failed to connect the ONS by ftp . should I use a lower version of JRE to have a try?

Cisco Employee

Re: error message display when login CTC "Java.lang.NullPointerE

Hi, CTC is the software that runs on TCC cards, main ONS software. The versions numbering will be something like ONS software 4.1-6.0, etc. If you can tell me what version you have, I can tell you what version of java you need. Without that, it would be a lot of guessing.

Regards,

-Joe

New Member

Re: error message display when login CTC "Java.lang.NullPointerE

thanks,jreekers,

It Should be 3.0 or 4.1.

:)

Cisco Employee

Re: error message display when login CTC "Java.lang.NullPointerE

Ok, that helps some.

Try JRE 1.3.1

-Joe

Anonymous
N/A

Re: error message display when login CTC "Java.lang.NullPointerE

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