Errors on existing ports G-1000

[yellowman]

I have an existing G 1000 card, and anytime I try to create a circuit on the non working ports I take errors on the existing circuit on that card. Please help someone. Thanks Dave

[mosho]

Dave,

You did not mention your software version, type of circuit, configuration and type of error.

Anyway if you have Support contract it will be better to open a service request so that an engineer can troubleshoot this issue with you.

[yellowman]

I'm running 4.4 software on 15454 and G 1000 Eternet card. Thanks Dave

[yellowman]

I'll appreciate if you can direct me to a cisco page that has the info on these problems. I do not have an service account with cisco. Thanks Dave

[Marvin Rhoads]

The general 15454 support page is here: http://www.cisco.com/en/US/products/hw/optical/ps2006/tsd_products_support_series_home.html

However, your problem may very likely be hardware-related - not configuration. In that case, a support contract or buying a replacement card outright would be your options.

In my experience, if you are running your enterprise on Cisco, you are well-advised to purchase the Smartnet support service.