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New Member

Problem with win 7, CTC 9.0.1 not started

Hi all,

I have a problem with windows 7 and CTC 9.0.1 it cannot be started. The error is present in the attached file. when i try with other PC with win xp it's working properly. Do you have this problem with win7 and how to resolved it?

thank you

10 REPLIES

Re: Problem with win 7, CTC 9.0.1 not started

I have same problem. There is anybody know this problem ?

Re: Problem with win 7, CTC 9.0.1 not started

According to the R9.0. user docs (as well as 9.1), Windows 7 is not a supporting operating system.  Unfortunately, this is not unusual for newer operating systems. You will need to check with your Cisco Sales Representative to see if they can find out if/when Windows 7 will be supported by CTC.

New Member

Re: Problem with win 7, CTC 9.0.1 not started

CTC will run under Windows 7. From what Ive found I had to remove all versions of Java and install a compatible version of Java first. Java VM Version: 1.5.0_17 allowed me to launch CTC in Windows 7. Oddly enough CTC reports Windows 7 as Vista after the java change.

New Member

Re: Problem with win 7, CTC 9.0.1 not started

CTC 9.2 is officially compatible with Windows 7.

I had success with Windows 7 and CTC 8.5.0 by experimenting with different JRE and CTC versions.  After much trial and error, I was ultimately successful with CTC launcher 9.2 and JRE 6 (1.6) logging into R8.5 nodes.  I'm assuming that logins to R9 would also be successful.

The most important thing was using the 32-bit versions of JRE, not the 64-bit versions (even for my 64-bit OS).  CTC assumes (and perhaps requires) that the 32-bit version is used.

Re: Problem with win 7, CTC 9.0.1 not started

is it posibile to work on CTC launcher 9.0v ? If doesn't I neet to upgrade CTC right

New Member

Re: Problem with win 7, CTC 9.0.1 not started

I also had the same problem with windows 7.

I was able to get CTC version 9.203 running once I uninstalled Java and reloaded the latest 1.6.0_21.

Cisco Employee

Re: Problem with win 7, CTC 9.0.1 not started

Official support for Win-7 has been added in release 9.2.0.

There are a few tricks to get older versions working.

1.      Use a browser other than IE like Mozilla, Firefox; run the browser in XP compatibility mode and then launch CTC.

2.      Use StartCtc.exe available on the CD and also can be downloaded from the node http:///fs/StartCtc.exe;

       Save the exe on the desktop and run it in XP compatibility mode.

3.      Use the 9.20 CTC Cache Install Utility available and use it on older nodes. [http://www.cisco.com/cisco/software/release.html?mdfid=278281788&flowid=305&softwareid=281782980&release=9.2.0&rellifecycle=&relind=AVAILABLE&reltype=all]

4.      Like the forum mentions, some versions of JRE work fine. Few intermediate releases of JRE 1.6.0 have issues. Use the latest 1.5 or 1.6 JRE.

Thanks

Rajat.

New Member

Problem with win 7, CTC 9.0.1 not started

I have similar problem:

CTC 9.21

Win7 (x64)

JRE 6.30

Web-inreface starts and downloading of software begins too.

But the downlaoding process has lasted for 4 hours and I see only 10% success.

What can I do to solve this?

Cisco Employee

Problem with win 7, CTC 9.0.1 not started

New Member

Problem with win 7, CTC 9.0.1 not started

Thanks a lot!

Your advice has helped.

---

Sergey

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