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Architecture for IP Contact Center

skmooney
Level 1
Level 1

‎08-02-2002 09:22 AM - edited ‎03-12-2019 08:11 PM

Has anyone implemented a IP based Contact Center?

Need some Infrastructure Plans to implement.

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p.krane
Level 3
Level 3

‎08-14-2002 12:13 PM

Will want to look over the Cisco page on this:

http://www.cisco.com/warp/public/180/prod_plat/cust_cont/ipcc/

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