Avaya IP Softphone with Cisco IPSEC client does not work?

daniel.kline · ‎10-06-2003

I have encountered an issue when using Avaya's IP softphone with Cisco's IPSEC VPN client software. A remote Cisco vpn user can connect to the central Avaya IP Office server, but voice does not work. Avaya says that IP Voice works with site-to-site vpn but does not work with Cisco's remote VPN client.

Any suggestions, recommendations, or workarounds would be appreciated.

Regards,

Dan

ivillegas · ‎10-10-2003

Disable the QoS Packet Scheduler for the VPN client adapter and this should work fine. ANd also use VPN client above 4.x

daniel.kline · ‎10-10-2003

Thank you. I will give it a try and let you know how I make out.

Regards,

Dan

daniel.kline · ‎10-14-2003

Thank you. That resolved the problem.