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This is a followup message to a previous one. I have installed the IP Plus (image c3640-is-mz.122-15.T) package, and still do not get voice port commands. I'm also rather worried about the lack of DSPs shown.Anyone have any ideas?test#sh verCisco Int...

Hi ,I have ICM 4.6.2 and CAD 4.2.1.3 .When the supervisor logs in she can see only the agents logged in and not the skills .I see the skills as N/A.Is there a way to see all the skill group on the supervisor desktop.Thanks in advance.

In my environment we aren't using the Web Attendant as any more then a visual tool. All the transferring, forwarding etc come from the 7960 on the receptionist's desk. From time to time the transfer soft key disappears. In order to get that soft k...

I actually found a solution at this URLhttp://www.cisco.com/warp/customer/788/AVVID/vmdisco30sec.htmlmy problem was 40 seconds and not 30.I dont understand why this fixed the issue. Does anyone have any ideas?What does that command actually do.

Config: Unity 4.01 DVD ver., CCM ver. 3.3(2) sp B, Attendant Console ver. 1.1(3)I want to make different announcements (i.e. busy announcement & Non office hour's announcement.) for a operator console (model=7960) that involves a hunting group of a ...

Hi !I need to read login information (time and date of action, user data, ...) on a IP tephone in a Call Manager with Extension mobility. Is there a system log,a database where this information are stored ? Or is it possible tobuild an application to...

Does Cisco support DID Director features (translate DID to DTMF so that it can be sent to a fax server via analog connections, and so that fax destination is maintained)???I have a customer w/ 8 analog ports (dialogic boards) and wants to route calls...

There is a known problem of users not being able to transfer calls with call waiting enabled and two active calls. The solution is to roll the second incoming call to a second line, which is not a problem. The question I have is this: is there a way ...

I am having one user that is trying to associate his softphone to the CM but no lines show up. I have mine set up the exact same way and it works fine. I notice that on his device association, the primary extension shows up on the softphone all the...

I am geting a Registration Rejected on a 7960 I try to connect to a CM 3.3 server. Even after re-pointing the phone to the CM 3.2 server the phone still gets this error. I had to replace the phone to clear this message.

Is there any number of CSQ limitation in ICD Enhanced.

Hi,I see that there is an update (SR1) posted on cco for os patch 2.4. Does anyone know where I would get os 2.4 from before I put the upgrade on?ThanksFrank

Hi,Request somebody to send me the URL for server hardening on Unity 4.0(Operating system(WIN2K Server) & unity application).RegdsKiran

All,I am currently running a definity system with unity mail the definity is currently G3V4 and the unity is 3.1 build 3.1(5), we are going to be upgrading the definity to version R11. The two are linked using PBX Link. My question is... are we going...

Hi all,Would CCC work in conjuction with the h/w conferencing - CM, i.e. control the dsp resources (E1) and allocate it accordingly?Has anybody gotten it to work?Can the dsp resources on an E1 blade ( two or more ports) i.e. 65k cat be pooled to serv...