Other Collaboration Subjects

Hello,I'm looking to attach an APC Smart UPS as explained at: http://www.cisco.com/en/US/products/hw/voiceapp/ps967/products_administration_guide_chapter09186a0080080b90.html#1027878How do I configure the SAP to do a graceful shutdown of the ICS 775...

Is there any way to diffrentiate between std and enhance sup software at the time of installation.

Can anyone clarify a few things for me. I have read a few earlier replies and found one CCO link, but ....Can this only be achieved with MGCP not H.323?Do 2600, 3600 and 3700s support this scenario (not just VG200)?I assume no other additional applic...

In my switch WS-C3524-PWR , i have a LOT of message :Feb 28 10:05:10.982: %LINK-4-ERROR: FastEthernet0/4 is experiencing errorsWhen many message appear , the phone drop the call or when we hang up the handset no dial......I dont have this problem wit...

Good Morning,When you press *, it takes you back 1 step. If you press ** while you are listening to a message, it takes you back to the opening greeting and then if you press ** again, you are disconnected (go to Hang Up). My customer wants to chan...

Here is the situation; CCM 3.13a with spf. Several remote locations homed to a pub/sub cluster. Call Park numbers are the same for each remote, 5[4-9] but in a partition accessable only to that remote site. For example, partition Location1Part has ca...

I am not a web programmer and was wondering how to implement the work around that my 3.3.2 site is experiencing. The bug ID is CSCuk39530 and the work around is supposed to be:The Image object can return a HTTP Refresh header to force the page to be...

Hi,We have Unity 3.1.5 integ with CM.We want user to be able to reach any other ext after leaving a voice mail .By default ,after leaving a voice mail if we dial an ext it goes to the personal greeting but we want the ext to ring. I am aware that th...

This is our setup Pri --> ICS7750 --> MRP300 -> Fax Machines. We are using Canon 3175 fax machines. Quite a few faxes are only coming in part way, when before on the straight analog line we didn't have this problem. The sender is getting an OK on the...

Recently we have installed a Cisco IP Tel Solution and some users (7940)expierence an error on their phones when trying to change ringer settings "Ringer is Busy!". Does anyone have any insight into what is causing this an how to correct it? Call M...

I hope someone has figured this out...I'm trying to use the Extract XML Document Data step and I keep getting a "org.xml.sax.SAXParseException: The markup in the document preceding the root element must be well-formed."I am doing the following:I have...

I am taking over a project for an engineer who left our company (CCM 3.2.2c spF; CAR 3.2.0.12). CCM is integrated with AD and works great.They have a need to use CAR, but it appears after installing and configuring CAR for specific admin users, the ...

Have a 2621 w/ an HDA card in it. Running Unity 3.1.5. Users are complaining of voicemails being cut off. I have tested internally and can leave messages 2-3 minutes long. Have not done extensive tests from external calls, but I am wondering if the H...

Hi,I'm using ICM 4.6.2 with CCM 3.2.2c in my call center. All the agents login to the CTIOS server from the CTIOS clients (4.6.2). I have multiple teams and ICM scripts to handle different customers. The problem is that, for a particular team, some t...