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Folks, I am working on a design for a client that will be using Turnkey CTI to talk to a Unix application. Eventually, the client will be moving to a CRM package, but for now, they need 'pops' to work with what they have.According to docs I have see...

platkeet by Level 1
  • 221 Views
  • 1 replies
  • 0 Helpful votes

CallManager 3.1 software upgrade posting to CCO was originally scheduled for CCO posting Friday, 27 July. Emergent concerns about technical issues relating to call admission control dictated a delay in the posting. The issue is related to the inabili...

Will the current version of Unity work with CallManager 2.4? If so, do I need a specific TSP or will the current one work? If it will not work, what is the newest version of Unity that will work with CM 2.4? <br><br>

mick by Cisco Employee
  • 256 Views
  • 3 replies
  • 0 Helpful votes

We are testing CCM3.1(1) with Active Directory. We can lookup the AD's user from CCM and can associate the Phone to user. But the associated Phone number by CCM is put into "Telephone Number" of AD's user properties... How to put it into "IP Phone" o...

karimura by Cisco Employee
  • 193 Views
  • 1 replies
  • 0 Helpful votes

I would like to know if there is a utility available that will remove multiple accounts from Unity. The same as the batch load of accounts just the accounts are removed. We have voicemail accounts for approx. 100 users that need to be removed at on...

admin_2 by Level 3
  • 236 Views
  • 1 replies
  • 0 Helpful votes

Hey guys, just spoke with Air products last week and they're very interested in 3.0...about 9000 users all together. <br><br>Here are some of their questions:<br><br>- Any plans for Korean language support?<br>- What languagues are supported fully, ...

admin_2 by Level 3
  • 243 Views
  • 2 replies
  • 0 Helpful votes

I need to add some exchange users that are not in the default recipients container. They are in a container named <font color=blue>HomeOffice</font color=blue>. Is there any way to do this? Unity complains that the alias exists if I try to add the ...

admin_2 by Level 3
  • 199 Views
  • 2 replies
  • 0 Helpful votes

Hi,<br><br>I was trying to configure a Unity UM with TTS, using Cisco Configuration Tool.<br><br>But, I encountered a problem and I have come to a dead end after trying different options.<br><br>Problem: <br>There are only two options for TTS.<br>- 2...

admin_2 by Level 3
  • 232 Views
  • 2 replies
  • 0 Helpful votes

Can anyone give me a rough idea on the real life scalability of Unity 2.4.6 with unified messaging vs voice mail only. I have heard that about 1000 users is the max you would want...<br><br>Thanks for any advice<br><br>

admin_2 by Level 3
  • 279 Views
  • 3 replies
  • 0 Helpful votes