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I installed Viewmail (Outlook 2000). When I try to dial a phone extension (extension listed as 4150 and the Call Manager listed as 10.224.1.8 (it's IP address), I get:<br><br>Viewmail says "Unknown problems are preventing it from working" (defaultin...

I have AT&T Merlin Legend with 96 extensions and want to implement cisco call manager with auto reply feature and voice mail with 8 VM ports. Hardware will be MCS 7835-1000 with Call Manager 3.1 and AutoAttendant,Cisco Unity 2.46, Cisco 2620/3640 wit...

On my first real installation of Unity, I noticed that when the "Open With" dialog window comes up while trying to open a file with an unknown extension such as HOSTS, there are only three programs to choose from; AcroRd32, iexplore and mplayer2. I ...

When a call coming into Unity though a gateway on a 6509 can not be transfered out of Unity to a IP extension. If the call is coming from a IP Phone into Unity it can be transfered to another IP phone. This is the same for call handlers and normal ...

To anyone who can help,<br><br>I am running Unity 2.4.6 and Callmanager 3.0.9. When I am in the unity by means of web access it gives multiple login screens. This is what happens. I am in the unity making changes or checking settings and as I chan...

After Upgrading to 2.4.6 we loss the ablity to use the web Status Moniter from the system tray. The Web page ..\status\default.html fails to load. Is this function not available in 2.4.6?<br><br>

I need help in replacing my organization's PBX system with an IP Telephone LAN but connecting to the outside world using PSTN. Anybody with info on products as well as product combinations that implement the total solution.

I would like to replace the company ´s PBX with IP telefoni and MPLS. We have 8 locations mostly range from 2 PC 's to 7 PC 's accept on the main location with 40 PC 's. What kind of Cisco switches and routers should i invest on ?

I am currently using the veriosn 2.46 2-port Keyless Demo Version of Unity and when my customer goes to create another Call Handler (8 in all), which happens to be over 30 sec in Greeting Length....well Unity's System Administration under that partic...

As many of us in the SE field, I need to upgrade an exiting Unity 2-port (Keyless) Demo Version (2.46) to a<br>Unity 8-port Version (with dongle).<br><br>What are the official procedures to accomplish this?<br>That is when, we go the the Cisco site t...

We have a recently installed Call Manager 3.0(8) system with Unity 2.4.6. Everything works on the system except for the TTS sessions for e-mail. The system informs us that we have a new e-mail message, it tells us who the message is from, but then ...

Just wanted to let everyone know of a successful forklift re-install. From an original 2.45 Unity server, into a new 2.46 server using the Import / Export tool from Jeff L himself of course. With the exception of a couple small glitches (on our s...

We replaced our old incoming T1s with ISDN T1s that now provide ANI (caller id) over the "D" channel. The calling number is displayed on the telephone instruments and also appears in our call accounting programs Is it possible to have the calling n...

I have a customer who wants a receptionist to answer phones during normal working hours. I have setup the opening greeting transfer rule to attempt transfer to the recepionist's mailbox. It works fine, but when callers call in the first thing they ...

Is there a way to insert a "9" when you hit the "dial" button in the Placed Calls or Missed Calls? I would like to have the phone (7960) do this automatically without having to edit the number.