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The DCD directory service included with Call Manager is lightly documented to date. I've got several questions: 1. How should it be installed? Integrating into Acitve Directory or any Enterprise directory isn't well defined. 2. Online helps says log...

mswagner by Level 1
  • 340 Views
  • 1 replies
  • 0 Helpful votes

We are using CallManager with a 2600 as a voice gateway. We are also using Unity as the VM. The clients are 7960s. The problem is once in a while the inbound caller will receive a really long ring. 10-15 secs. (The caller from the PSTN) Whats up?

guckengc by Level 1
  • 372 Views
  • 2 replies
  • 0 Helpful votes

We are using redundant CallManager with 2600s as voice gateways and 7960s for phones. If we dial outbound to another phone system with an automated call attendant we miss the first 5 - 10 seconds of the call when the attendant answers. Also most of...

guckengc by Level 1
  • 414 Views
  • 3 replies
  • 0 Helpful votes

I have had to reinstall auto attendantANd no matter what I try the main app manager will not start up just blank screen then time-outI have re-logged the service in but same resultsany thoughts ?

dhavens by Level 1
  • 327 Views
  • 1 replies
  • 0 Helpful votes

I have a customer who wants to run a report to find the Fax ID's that he has used. Unity doesn't have that field (not that I could find anyway) in any report and if you use the standard export tool in the Exchange Admin, it also does not include any...

admin_2 by Level 3
  • 305 Views
  • 2 replies
  • 0 Helpful votes

I'm using Netmeeting to make a call using the Callmanager as a gatekeeper.When in the office, I can make calls to internal and external numbers. However, when I am at home and I am connected via VPN, when I make a call there is no audio on the recei...

7cscales by Level 1
  • 2993 Views
  • 6 replies
  • 0 Helpful votes

TTS

I was talking to a customer the other day and they asked me what the virus associated risks were with using TTS. He was concerned that some new viruses are in the message and not in the attachment. I wondered at what level we are opening the message ...

admin_2 by Level 3
  • 307 Views
  • 2 replies
  • 0 Helpful votes

We are a recent Active Voice Reseller and are building a Unity demo server in our lab. I followed the installation guide word-for-word, and have applied the AV-Cisco 1.0.0.24 TSP update and associated switch file (Cisco0002.ini). We are integrating w...

admin_2 by Level 3
  • 511 Views
  • 2 replies
  • 0 Helpful votes

We have Cisco3660 (IOS IP, 12.1.1T) with 2 FE ports connected to 2 LAN segments.There are around 50 Voip (g.729, 20 MSEc sample) calls running between 2 segments through router.Sometimes calls disconnected because keep alive massage was not arrived.O...

boris556 by Level 1
  • 402 Views
  • 2 replies
  • 0 Helpful votes

I am trying to run Unity 2.4 with Call Manager 3.0.2d. I have the updated skinnyTSP from Unity but am unable to initialize the TSP - keep getting the error "Cannot contact Call Manager, make sure the call manager services are up and running". (Which...

I just loaded my "Cisco Special Lab Version" of Unity 2.4 and its working fine with CM 3.0(5a). However, I am using cisco0001.ini file which is actually the version 2.4.X file with integration type "None". With the discs I have, my cisco0002.ini fi...

admin_2 by Level 3
  • 391 Views
  • 3 replies
  • 0 Helpful votes