Other Collaboration Subjects

I have CM 5.1.113 with IPMA enabled on a group of 7961 phones. All call routing works ok but Assistants experience a problem when they either go back on hook or exit from the Manager Status screen. In both cases the phones only displays "Requesting" ...

Hi,Do you know if exists a comparison table between contact center express and contact center enterprise?thanks

I am not able to play this audio due to a missing codec. Where can I get this 133 codec?

From what I am reading the Cisco Unified CallManager Attendant Console 1.4 server software can run on a MCS running CM. I have a CUCM-BE with a 7828 and need to have Attendant Console running on a client PC. Do you need server software runnig on a ...

In Unity 5 is there a way to see how many messeges a user has saved?

Hi all,Good day ! I would like to know how to read total disk usage based on information I gather from CUCM below. I'm confused between "disk/active", "disk/inactive" and "disk/logging"Host Name : CCMDate : Tue Sep 11, 2007 13:03:02Time Zo...

I have 10 7940 phones. I have been able to upgrade and configure 8. Two will not respond to any default settings - ie the factory reset of holding down # and entering 123456789*0#. I bought them used and they are currently configured for MCISip, a...

Here is the situation: We have a DN (5301) that is not associated with a Unity mailbox but is on a 7970 phone. This extension is an "on call" number that is always forwarded to a technicans phone (local 4 digit ext or cell phone).When a person call...

I have a user that doesn't have any Save/Update button when he logs in the CCMuser page to update his speed dial. The Update button somehow is missing.Tested with other users and they do not have such problem. This is only affecting one user. Also...

I am trying to find the document for Communications Manager BE that has a list of the end user features included in the latest software release. Can someone send me a link or let me know where it is at on CCO?Thanks

I've been thinking of creating a service that could be used to search the users personal contacts on their Outlook/Exchange address book. However, I'm not sure how plausible this idea is.Does anybody know if it would possible to retrieve this addres...

Dear All,I have a small problem,i can't play MOH file on my Communicator,i am developing a java application that uses push2phone.jsp .. but its not working with me, here's my code:String[]uris = {"Play:chime.raw"}; Phone.push(uris, "10.30.0.52...

Hi,Lately, i have observed that in Dynamic Configurator tool, i can no longer order for Windows 2003 Standard/Enterprise License. The option is now removed under all MCS Servers.Does that mean customers have to buy their own OS? plz confirmThanks in ...

Hi;I use CM4.1 and i can activate outlook click-to-dial feature with my phone. It works well. A few days ago, I installed CM6.0 at customer site. I did the same steps(TSP installation, phone and modem settings, CM user config) but i can't see Cisco L...

Hi everybody. I've got 2 questions here.1. After I installed Cisco TSP to enable dialing in outlook. I found every time after I finish one call, I can not dial immediately, outlook will say "Another program is using the selected telephony device. ...