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CCM version is 4.02asr2c.Attendant console is 1.3(1ES10)Centralized cluster with 14 remote locations on 512K to 768K Circuits.Each location has an operator and an attendant console installed and each site handles their own calls.Intermittently at few...

I have a customer who have two Call Manager Clusters.For Example, Phone A belongs to Cluster 1 and Phone B belongs to Cluster 2. Can Phone A be registered with Cluster B in the event of a Disaster Recovery that bring the Cluster A completely Down?Fi...

I have done the following to prefix 90 to all incoming numbers, but it does not work.Add new CSS with new partgive the gatew the new CSSput a translation pattern to match all incoming number (so just blank)prefix called number 90 with the CSS of the ...

Hello,I have a customer with a DECT Siemens phone (S150) attached to an ATA 186 I1.This phone has a key to transfer a call but it doesn't work with an ATA. How can I perform the call transfer with the ATA 186???Thanks in advance,RegardsBenjamin

I have a Callmanager 3.3.34 sr2. I configure my meet-me with a good partition. My firts phone is enable to dial the meet-me number and initiate the Conference. But when a second customer whant to dial the conference number, he receive a reorder tone ...

Hi Experts,Need your help!!!I have two site called Site A and B. Site A is going to be converting to IPT site soon, however the Site B will remain as a TDM site using Avaya Definity G3si. Both sites are in different part of the cities and they are tr...

I use SNMP to monitor how many timeslots per each ISDN PRI port are being used.But some cards does not provide me with such information.Sometimes OID 1.3.6.1.4.1.9.10.19.1.1.9.1.3.(slot).(port) helps. There are cards that don't answer for this OID w...

All -Have a CCM4.1 lab with IPAA configured. I recently was told that calls to the system from the PSTN were getting an out of service condition.PSTN gateway shows all bearers idle and in-service. Gateway also confirms MGCP connection to call manage...

I have a registration problem with a gatekeeper IOS and ATA's 186 H323 Signaling.When lost a wan connection the problem it happens, when the communication is ok the ATA not is registered in gatekeeperI check the IP UDP and TCP connection to the ATA L...

I have an issue with IP phones connected via VPN Tunnel where they every now and then cannot find the ringtones. All I get on the phone is ring tones unavailable. After rebooting the phone it works fine. Any idea?Chris

I have two servers in a cluster. I want to take the Publisher offline and upgrade from 3.3.4 to 4.1. When I bring the server online the phone will switch from subscriber to publisher. My question is will the phone resets and does a software upgrad...

Widnows verison CCM 5.01 http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/index.htmI guess the major change is to support to SIP protocal.Still have no paging system feature.Any good to upgrade from 4.1 to 5.0??Ken

Here is the statement from AVVID QOS SRND p118. Does this mean if I have two policy on the gw, and priority queue in the two policy has to use same method, either absolute or percentage? ThanksIf the percent keyword is used for one LLQ provisioning, ...

I had an incident yesterday when I our WAN connection failed to a remote office and the user was on a call connected T1 PRI. When the WAN failed, the call was cut off? My understanding is that the RTP stream should stay active? Any suggestions?Tha...

Can someone let me know what I need to do not to allow some phones on our network long distance access in Call Manager 3.3. We have some phones here at the WorkForce Center that the public access for job search, but we want them to be able to only di...