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CCM 3.3.4 Cisco Dialed Number Analyzer ERROR: 16389

zpinter
Level 1
Level 1

Hi All!

I have upgraded MCS 7815 CCM from 3.3.3 to 3.3.4.

Now at Cisco CallManager Serviceability at Service Activation the last NT service shows me an error (but not in pop-up window!):

Cisco Dialed Number Analyzer ERROR: 16389, This service doesn't exist in the Win2k Service Controll Manager.

(I don't have even the check box before this service)

Will this make me some trouble in the future, or this is OK this way?

Regards,

Zoltan

4 Replies 4

chris.evans
Level 1
Level 1

I got the same issue, glad to know someone else got this and to know its not a botched install..

Chris

Okay, I figured it out.. Go to the "Applications Menu:, then go to "Install Plugins" then go down to the Dialed Number Analyzer, install that, and then it will fix the issue..

Chris

Thanks Chris!

Did you have to install the plugin on all Publishers and Subscribers in the cluster?? The doc says to install it on one server (Pub or Sub) in the cluster but installing it on the Pub got rid of the error on the Pub but still shows up on the Subcribers. Any ideas? Do I just have to install it on all servers in the cluster?