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Message Store Manager unable to Flush Deleted Items

steven.brummer
Level 1
Level 1

Unity 4.0.3

Exchange 2000 SP3 (offbox)

I am unable to get the Flush Deleted Items script to do exactly that, flush the deleted items. I get the following message in the log file.

WarnUsers attribute not found for script, assuming false

AdvanceDays attribute not found for script, assuming 0

WavFileName attribute not found for script, assuming none

Moving messages from Deleted Items to Unknown Folder

Logging on using profile CHOAMAIL4\SBrummer

MoveMessages() failed - Code: 0x80004005. Method: CScriptMoveMessages::Execute(). [E:\views\kwiebe_apps\un_Applications\MailStoreManager\MSMWorker\ScriptMoveMessages.cpp::144]

I have verified that the account that is performing the process has the proper mailbox permissions using the utility in the MSM.

MSM can move messaged to Unity Dumpster and then from Unity Dumpster to Deleted Items with no problems or errors in the log files.

Has someone else encountered this as well and knows the cause?

Any help is greatly appreciated!

Steve

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

Which version of MSM are you running with? This sounds similiar to an issue that was fixed in the latest version available of www.CiscoUnityTools.com

Ya know, I thought I had included all the information, but it appears I didn't.

I'm running MSM 1.4.0.20. I pulled the latest one before I tried all this.