So, you say if you dail the extension number assigned to the operator call handler directly from the opening greeting it'll ring the phone OK? But if you set a one key action from another call handler to go to the "Attempt transfer for" that same operator call handler then it doesn't ring the phone?
If that description is correct I'm not sure why it wouldn't be working - there's no difference in dialing an extension number assigned to a call handler than using a one key link to the "attempt transfer for" on that same call handler - the same conversation (PHTransfer) gets loaded with the same call handler, it should behave exactly the same.
You may be dealing with two different handlers (i.e. the extension you're dialing is actually assigned to a different call handler than the one you have the one key mapped to) - I've seen this on sites before... beyond that I don't know what else to suggest.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...