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16th CTI Port out of 20 goes to VM

I have posted previously but still have this problem.

The 16th port out of 20 will go to Unity VM. It is the same exact port everytime. I test by calling and hanging up until I reach that port again. I have checked ALL the obvious areas including the CTI ports and nothing has been checked to forward to VM anywhere.

I am sure I am just missing something small "somewhere" but I am unable to tell where.

Any help would be greatly appreciated.

1 REPLY
Blue

Re: 16th CTI Port out of 20 goes to VM

We can turn up the logging to see whats going on. But first, have you tried just putting the CTI Port in a Call Control Group all by it's lonesome and seeing what happens?

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