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Community Member

2-line Phone Soap Call from second line?

Hello,

in our company we use 2-line phones - Cisco IP Phone 7942. Also we start calls automaticly from our CRM system through SOAP API.

Our poblem:

When we make soap call to method - makeCallSoap

As this:

$rs = $soap->makeCallSoap(

    array(

        "userID"=>$this->user,

        "password"=>$this->pass

    ),

    $number,

    array(

        "user"=>$this->user,

        "deviceName"=>$device,

        "lineNumber"=>$line,

        "supportEM"=>false,

        "locale"=>"English",

        "dontAutoClose"=>false,

        "dontShowCallConf"=>false

    )

);

"lineNumber"=>$line

as I can see, is totally ignored. For example, my phone has 2 lines: 100, 200.

From condition one, I want to make a call from line 100.

If second condition occure, I want to make call from line 200.

This soap call calls from first line independently from lineNumber parameter.

Why is that? And how we can fix it?

Thanks in advance,

Ruslan.

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