Hello, I hope this is a simple question. We have some phones with two seperate lines on them. The primary extention and a secondary shared extention. If the secondary extention rings, the user would like to be able to pick up the phone, but not have it automatically answer the second extention, they would like to have to press the button to answer the secondary extention. Is this possible? We are on Callmanager 4.13, I've disabled autoanswer feature, but this does not seem to do anything. Thanks
Both lines are on the same partition. I've tried one line autoanswer the other disabled, but no luck. When the call comes in, the display says who is calling on which line, but once you pick up the receiver, it answers the ringing line automatically. It doesn't just default to line 1, the main line if the secondary line is ringing.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...