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2 SPAN or Not 2 SPAN IPCC Express

My IPCC box is out in a data center and I would like to record phone calls. I heard you could use RSPAN instead of SPAN. Does anyone know how or if it is even possible. Thks

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Bronze

Re: 2 SPAN or Not 2 SPAN IPCC Express

Hi,

Yes you can use RSPAN to monotor/record agents existing or different switches.

Refer to the following post for some more details:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.ee9c614/1

HTH

Aslam.

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