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New Member

2 Unity servers 1 CCM

we have an existing CCM 3.13a install with Unity UM 3.1.1 A business unit has leased space in the same buiding and I would like to provide them with dial tone from our CCM but using Unity on a different box with Voice mail only and ex2k on box. Is this possible? and if so what would I need to do?

2 REPLIES
Gold

Re: 2 Unity servers 1 CCM

You can do this one of two ways:

a. You can give both of the voicemail servers the same DN but put the in different partitions. You would then assign the appropriate calling search space to the user's line.

b. You can use translation patterns with partitions and calling search spaces to translate the number the messages key is dialing to the pilot point for the appropriate voicemail DN.

In CM 3.2 and later it is way much easier with Voice Mail Profiles. Might be worth upgrading if you can…

Thanks,

Keith

New Member

Re: 2 Unity servers 1 CCM

thank you very much for your reply

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