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2811 + IVR

HI,

I've a 2811 router with 8 FXO ports. I'm trying to configure the router to provide authentication to the voice users. I've configured IVR by following the instructions I've found on Cisco web site. However, I can't seem to be able to get the media prompt playing. (I'm only got a beeping tone). I'm testing using the TCL scripts that came with the router and have setuped the IVR service on the dial-peer. I've also copied the media files into the router flash. Is there any other stuff that i need to check? Any help will be much appreciated.

Rgds, Kenneth

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1 REPLY
Green

Re: 2811 + IVR

Hi Kenneth,

If I remember correctly those prompts are recorded in G711 U-law, make sure you are matching that codec.

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