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New Member

2nd line on ATA 186 cannot dial outside its partition

1st and 2nd line have identical partitions and calling search spaces. 1st line can dial out okay and in okay. 2nd line can dial ext.s in its partition but cannot dial ext in other partitions that are in its calling search space. running callmanager 3.1(3a) and not sure about the software on the ata. this is happening on three devices so its not just a single configuration issue.

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Anonymous
N/A

Re: 2nd line on ATA 186 cannot dial outside its partition

It is very hard to predict with the information provided. All that I could guess is that your 2nd port is not registed with SCCP. I am curious to know if you have resolved this problem.

thanks

New Member

Re: 2nd line on ATA 186 cannot dial outside its partition

This is usually due to using g.729 codec. The ATA's can only do g.729 on port 1 only. Check to see if you are using different regions on these other partitions.

Hope it helps!

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