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Community Member

6608 Gateway - ISDN D-Channel dropping!

CCM 3.2.2c - spE

Dialing through the ISDN gateway with CTI app causes D-Channel to reset (all calls are dropped)

Workaround - CTIManager is now disabled.

Anyone else seen this?

CallManager server application log...

Error: DChannelOOS - D channel out of service.

Device Name.: S0/DS1-0@SDA0002FCE1ACB3

Device IP address: 10.1.12.18

Channel Id.: 24

Unique channel Id: S0/DS1-0@SDA0002FCE1ACB3:24

Reason [Optional].: 0

App ID: Cisco CallManager

Cluster ID: TBB-CM1-Cluster

Node ID: 10.1.4.29

Explanation: Indicated D channel has gone out of service.

Recommended Action: Contact TAC for help if this alarm continue to generate..

2 REPLIES
Cisco Employee

Re: 6608 Gateway - ISDN D-Channel dropping!

Please open a TAC case to resolve this issue.

Community Member

Re: 6608 Gateway - ISDN D-Channel dropping!

I have in fact seen this, and I resolved it by opening a TAC case. It turned out to be a CCM bug, and I ended up having to check the setting that said something like "do not reset gateway at PRI reinitialization" (i can't remember exactly and i haven't looked at a gw like that in months) THEN reboot CM?? But, best thing to do is go with TAC on this one.

jason

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