Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

7902 Problems with CCE 3.3

I'm am having problems with a few 7902 phones in my voip environment. At a certain point they stop working and if a do a sh ephone i get this result :

ephone-15 Mac:0013.60E9.6E1D TCP socket:[15] activeLine:1 REGISTERED

mediaActive:0 offhook:1 ringing:0 reset:0 reset_sent:0 paging 0 debug:0

IP:10.20.26.145 6609 7902 keepalive 50870 max_line 2 dual-line

button 1: dn 12 number 203 CH1 SIEZE

Active Call on DN 12 chan 1 :203 0.0.0.0 0 to 0.0.0.0 2000 via 10.20.26.145

G711Ulaw64k 160 bytes vad

Tx Pkts 0 bytes 0 Rx Pkts 0 bytes 0 Lost 0

Jitter 0 Latency 0 callingDn -1 calledDn -1

And if a do a sh ehpone off-hook I get the same result.

The phone is not off-hook and if a reset the phone it starts working again.

1 REPLY
Silver

Re: 7902 Problems with CCE 3.3

You need to "create cnf-files" under "telephony-service" for the cnf files to be sent to IP Phones.

77
Views
0
Helpful
1
Replies