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Community Member

7911 - Idle URL file format

Hello,

I've been able insert custom background for the user to choose, in 7911 (Cisco Call Manager 5.1.2).

I would like too to use Idle URL Option, but i dont know how to do it (ive been able to put idle url background with sdk in 7940-60-70 series, but it is not working with 7911, giving me always XML Error(5)).

Can you help me please?

5 REPLIES
Bronze

Re: 7911 - Idle URL file format

It is possilbe that you are using any of these special characters becasuse there is a note in the following link stating that

http://www.cisco.com/en/US/customer/products/hw/phones/ps379/products_qanda_item09186a00800a6763.shtml#q20

Special characters cannot be parsed correctly and return an error to the IP phone. Some of these special characters are ( & " ' < > ). Avoid use of these characters in the naming convention for your users.

Community Member

Re: 7911 - Idle URL file format

Sorry but that is not my problem.

My problem is the format of the file to put in the idle url for a 7911.

Thanks.

Hall of Fame Super Red

Re: 7911 - Idle URL file format

Hi Met,

Here is the format for the 7911;

List.xml Example

-

FTP:Desktops/95x34x1/TN-Mountain.png"

URL="TFTP:Desktops/95x34x1/Mountain.png" />

FTP:Desktops/95x34x1/TN-Ocean.png"

URL="TFTP:Desktops/95x34x1/Ocean.png" />

The PNG files for background images must meet the following requirements for proper display on the Cisco Unified IP Phone:

Full size image-95 pixels (width) X 34 pixels (height).

Thumbnail image-23 pixels (width) X 8 pixels (height).

Color palette-For best results, set to monochrome (1-bit) when you create a PNG file.

(Cisco Unified IP Phone 7906G and 7911G)

Customizing the Cisco Unified IP Phone

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7906g_7911g/4_2/english/administration/guide/11cust_ps379_TSD_Products_Administration_Guide_Chapter.html#wp1088046

Hope this is what you were looking for,

Rob

Community Member

Re: 7911 - Idle URL file format

Rob,

Thanks for your explanation, but, as you can see in my first post, i can insert custom backgrounds via list.xml, without problems. I can't use the idle url option in 7911, but i can in 7940/60.

Understood my problem?

Thanks!

:)

Met

Community Member

Re: 7911 - Idle URL file format

Hi Met,

were you able to solve this problem? I am getting that same xml error on my 7911.

Roy

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