cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
180
Views
0
Helpful
1
Replies

7912 Call Transfer

scruickshanks
Level 1
Level 1

When attempting to transfer a call using a 7912 if the wrong number is entered there appears to be nothing more you can do. Is there a way to recover and then enter the correct number.

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Stuart,

There is a way to get the "Call Transfer" back before releasing if you realise that you have entered the wrong number. Just press the Hold button (not a soft key) that is lit Red during the Transfer process and you will be reconnected to the original call.Then the Call Transfer can be attempted again

Hope this helps!

Rob

Please remember to rate helpful posts......

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: