I'm trying to add a custom ring to a 7912. I know the procedure (i.e. encode the file properly, put it up in the TFTPPath directory, modify the RingList.XML file), restart the TFTP server, reboot the phone -- really quite ridiculous to have to do all of this to add a simple ring). It works fine on a 7940 and a 7911, but no go on a 7912.
OK Cisco, what's the joke? Why can't you get consistent on how this works. You have so many models of phones, each of which have a seemingly different way of working (some have java, some don't, some download code each time, some don't).
David, you are right. Each phone a slightly different ways to do things and you have to try and learn them.
Now, for the 7912, if I recall correctly, it will request Ringlist.xml (note spelling, only initial R is uppercase). If you can enable some kind of debug on TFTP, you will see which file the phone is requesting and the response from server.
Haven't tried going to factory defaults yet. However, a person really shouldn't have to go to these measures. It should work as advertised. I'd really rather not factory reset 300+ phones every time I want to add a ring.
They don't see the ring in the list at all.
They're remote from me, so I'm not sure what their status messages say.
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