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New Member

7914 expansion module is not comming up

expansion module 7914 is not comming up, In sh ephone output it dispalys it has register with the mac-add of the ip phone the config has been attached please help

3 REPLIES
Hall of Fame Super Gold

Re: 7914 expansion module is not comming up

Hi,

Does the module buttons light up when turned on?

If so, can yu try FW 8.2.(2)SR4S on the 7961, and 5.0(2) for the module ?

New Member

Re: 7914 expansion module is not comming up

Yes it turn on,

but tell me what is FW 8.2(2) SR4S

New Member

Re: 7914 expansion module is not comming up

I would try a newer load for the 7914

make sure you have the following commands.

tftp-server flash:S00105000200.sbn

telephony-service

load 7914 S00105000200

ephone X

type 7961 addon 1 7914

Also do a show ephone phone-load to verify that the load is updated. You could also debug the tftp events to see if it is trying to download the new load.

Hope that helps.

Craig

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