7914 module with 7961 phone and CCME 3.2

[kritskiy_monstr]

Hello,

I have an 2811 router running CCME 3.2.

I want to setup 7914 expansion module with IP Phone 7961. The phone loads normally, but expansion module doesn't load at all. All buttons are red.

What should I put in ephone description on CCME to make 7914 module work?

Can such combination (7961 + 7914) work with CCME 3.2?

Thanks in advance!

[goldbergj]

in the ephone config try this:

type 7960 addon 1 7914

HTH

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JG

[kritskiy_monstr]

With such configuration of ephone 7961 does not load at all. And there is no possibility to enter "addon" keyvord after type 7961 in CCME 3.2. I think that upgrading CCME is the only way.

[Rob Huffman]

Hi Alexander,

7961G phones are supported on CME starting with 4.0 have a look at this good doc;

Cisco Unified CallManager Express 4.0 Supported Firmware, Platforms, Memory, and Voice Products

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/prod_installation_guide09186a00805f5908.html

Here is the feature history;

12.4(9)T

12.4(4)XC

New IP phone support

Cisco Unified IP Phone 7911G

Cisco Unified IP Phone 7941G and Cisco Unified IP Phone 7941G-GE

Cisco Unified IP Phone 7961G and Cisco Unified IP Phone 7961G-GE

From this doc;

Cisco Unified CME 4.0 Features

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00806a80c8.html#wp2289750

Hope this helps!

Rob

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