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New Member

7914 module with 7961 phone and CCME 3.2

Hello,

I have an 2811 router running CCME 3.2.

I want to setup 7914 expansion module with IP Phone 7961. The phone loads normally, but expansion module doesn't load at all. All buttons are red.

What should I put in ephone description on CCME to make 7914 module work?

Can such combination (7961 + 7914) work with CCME 3.2?

Thanks in advance!

3 REPLIES
New Member

Re: 7914 module with 7961 phone and CCME 3.2

in the ephone config try this:

type 7960 addon 1 7914

HTH

Please rate helpful posts :)

JG

New Member

Re: 7914 module with 7961 phone and CCME 3.2

With such configuration of ephone 7961 does not load at all. And there is no possibility to enter "addon" keyvord after type 7961 in CCME 3.2. I think that upgrading CCME is the only way.

Hall of Fame Super Red

Re: 7914 module with 7961 phone and CCME 3.2

Hi Alexander,

7961G phones are supported on CME starting with 4.0 have a look at this good doc;

Cisco Unified CallManager Express 4.0 Supported Firmware, Platforms, Memory, and Voice Products

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/prod_installation_guide09186a00805f5908.html

Here is the feature history;

12.4(9)T

12.4(4)XC

New IP phone support

Cisco Unified IP Phone 7911G

Cisco Unified IP Phone 7941G and Cisco Unified IP Phone 7941G-GE

Cisco Unified IP Phone 7961G and Cisco Unified IP Phone 7961G-GE

From this doc;

Cisco Unified CME 4.0 Features

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00806a80c8.html#wp2289750

Hope this helps!

Rob

Please remember to rate helpful posts......

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