Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

7920 does not have 802.11b configuration menu option

Hi All,

I got a new cisco Wireless 7920 IP Phone, but I could not configure it:

(1) Select Network config, Only got "Current Config", "MAC address" and "Site Survey" but no other options available.

(2) Select Profiles, got "Not Available" message

(3)Select Phone Settings: only "Phone Status" available. No other options such as USB Enable/Disable, Factory Default.

How can I enable or get the other options? Do I need the Cisco 7920 utility software with USB Cable connected to PC to solve this problem?

The Firmware version is 7920.3.3-02-01-207.

Hardware version: 1.0

Thanks in advance.

Joe

2 REPLIES
Community Member

Re: 7920 does not have 802.11b configuration menu option

I figured out the configuration options.Thanks

Community Member

Re: 7920 does not have 802.11b configuration menu option

Sorry I did not tell the solution of this.

When coanfigure the 7920 IP phone, you need to go to the administrative mode. There is no need to have the USB cable for this.

The url tells you how to get the administrative mode.

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a008017fb0b.html

106
Views
0
Helpful
2
Replies
CreatePlease to create content