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New Member

7921G Problems with "red button" in alerting state

I have little problem with my 7921G phones.

When somebody calls you, and you press "red button" to reject a call, that call is not actually rejectet, but instead the phone goes to "silent" state. In other states this button works perfect.

I have CCME 4.1 on 124-15T IOS, Phone load ver. 1.0.4.

Any answers will be higly appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: 7921G Problems with "red button" in alerting state

Hi, this one was answered already, explaining that CME does not support call reject at all.

3 REPLIES
New Member

Re: 7921G Problems with "red button" in alerting state

Is this permanent or intermittent problem? 7921 is affected only?

Additionallypaste the following command output from the gateway: - show tech

Hall of Fame Super Gold

Re: 7921G Problems with "red button" in alerting state

Hi, this one was answered already, explaining that CME does not support call reject at all.

New Member

Re: 7921G Problems with "red button" in alerting state

Yeah. That's my fault, that i created two topics in different forums :) Thank's to p.bevilacqua, the problem was solved.

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