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New Member

7936 initialize problems

CCM 3.3.3 SR3 (Publisher/Subscriber)

7936 phoneload upgraded to cmterm 3-3-9-0.(CCM has been restarted)

Phone is in CCM database.Phone is plugged into exsisting IP phone jack,but will not register.display stays in "configureing IP" The ip address shown in phone setup is a data vlan IP address.No info.displayed in phone settings is of voice vlan info.

but exsisting phone works Ok from same location.

Any thoughts?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: 7936 initialize problems

Hi Allan ...

Try changing the switch port to an access-mode switch port where the access vlan is your voice vlan.

Hope this helps! Rob

2 REPLIES
Hall of Fame Super Red

Re: 7936 initialize problems

Hi Allan ...

Try changing the switch port to an access-mode switch port where the access vlan is your voice vlan.

Hope this helps! Rob

New Member

Re: 7936 initialize problems

Rob,Thanks for your help!! It worked.

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