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7940/7960 Firmware Issue SCCP

I just upgraded the firmware to 8.0(2) on CM 4.1(3) SR3a. Now I'm starting to get intermittent one-way conversations on internal calls. Basically it appears that the callers phone is muted so that the called party hears nothing when they answer the phone. Anyone see this problem?

5 REPLIES
Silver

Re: 7940/7960 Firmware Issue SCCP

when the call is connected, press ii on the phone to get the call stat> and check if the TX and RX packet is increasing on both phones? if not, which end is not getting the packet?

New Member

Re: 7940/7960 Firmware Issue SCCP

Hi! Have you had any updates to this?

Jeff

New Member

Re: 7940/7960 Firmware Issue SCCP

Jeff

I couldn't easily replicate the the issue so I had to roll back to 7.2(4). TAC wanted me to test for Rcv & Xmt failures on either side of the call. Unfortunately I couldn't allow that error to occur for very long so I had to roll-back the firmware. I see that there is now a 8.0(3) SCCP for 7940/60s.

Joe

New Member

Re: 7940/7960 Firmware Issue SCCP

Thanks Joe.

We are running 8.0(3) on a few phones here before we upgrade CCM and have seen a similar problem.

Did you see this error on a 7940 or 7960 (or both?) handset?

Jeff

New Member

Re: 7940/7960 Firmware Issue SCCP

Jeff

We had the problem on both 7940s & 7960s.

Joe

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