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7940 one button not working

Hi,

I have a 7940G that is configured under CCME as follows. The number on buton 2 is working, but the number on the first buton is not. I swapped the number, still the one on button 2 works. Is this a faulty phone?

ephone-dn 61 dual-line

number 5520 secondary 9705569

call-forward busy 7989

call-forward noan 7989 timeout 10

hold-alert 30 originator

!

!

ephone-dn 62 dual-line

number 5569 secondary 099705569

call-forward busy 7989

call-forward noan 7989 timeout 10

hold-alert 30 originator

!

ephone 18

device-security-mode none

after-hour exempt

mac-address 0014.F2BB.1AA5

type 7940

button 1:61 2:62

!

1 REPLY
Hall of Fame Super Gold

Re: 7940 one button not working

Very possibly is faulty. Before giving up, you can try opening it up and clean the contact below the button.

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