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7940 Speed dial

User is getting error while he tries to access speed dial via services.error.-7ffBFFCF user userid unable to be validated (49). PFT error message.

I have no idea how he configured the speed-dials. Call manager, speed dial page shows me three numbers configured to speed-dial. Also, I couldn't locate information on the procedure for fast dial access on 7940.What I see all is the information seetting up fast dial on the user page..can anyone help?

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Cisco Employee

Re: 7940 Speed dial

I found a doc that explains it better

Troubleshooting Personal Directory with Cisco CallManager 3.x and 4.x

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800b2eba.shtml

2 REPLIES
Cisco Employee

Re: 7940 Speed dial

In CcmAdmin page, you assign a password and pin to a user. In the ccmuser page, the user then subscribes to the services and I think this is the Personal Address Book. The available-option for username and pin is set in callmanager services; in the ccmuser page, the user has to enter the username and pin.

Cisco Employee

Re: 7940 Speed dial

I found a doc that explains it better

Troubleshooting Personal Directory with Cisco CallManager 3.x and 4.x

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800b2eba.shtml

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